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outdoor terrace with views overlooking midtown Manhattan
The grand lobby at the Hotel Elysée is always welcoming and decorated with beautiful fresh flowers.

Frequently Asked Questions

What time is check-in and check-out?

Check-in time is at 3pm. Should you arrive earlier and your room is not yet ready, we will be happy to store your baggage for you. Feel free to relax in the Club Room or explore the city until your room is ready.

Check-out time is 1:00 PM. Please call our reception desk if your departure is delayed. We will make every effort to accommodate you.

Is there an age requirement to check in to the Hotel Elysée?

Yes. Hotel Elysée requires all guests to be at least 21 years or older in order to check into the hotel. All guests will be asked to provide a credit card and valid form of ID upon arrival. Children are always welcome, but they must be accompanied by an adult who is 21 years or older at all times.

What is on the menu for Breakfast?

Breakfast at the Hotel Elysee is temporarily suspended to ensure safety for all guests and staff during this time. We hope to have all of our signature amenities available as soon as possible.

Do you have a Resort Fee? If so, what’s included?

Yes, we charge a $25 per night resort fee inclusive of taxes.  This nightly fee includes:

  • Snacks & Refreshments
  • High-Speed Wireless Internet
  • Bottled spring water, replenished daily
  • Turn down Service
  • Local and Toll-Free Calls
  • Computer station with printing & fax access
  • Library with Books and Newspapers
  • Secure package & luggage area
  • Concierge Services - 24 hours a day
  • 1:00pm check out

What is the smoking policy?

The Hotel Elysee is a smoke free hotel. Guests who wish to smoke must go outdoors. There is a $200 clean up fee for anyone who breaks this policy.

What neighborhood restaurants do you recommend?

Guests can enjoy world-renowned cuisine from restaurants such as Cellini, BLT Steak, Le Bernardin, Casa Lever, Tao, Sushi-Ann, Dos Caminos, La Grenouille, Mr. Chow, Il Gatto Pardo, Nerai…just to name a few.

Do I need a credit card to check in?

Guests must provide a credit card to the hotel at time of check in to guarantee the hotel charges. We recommend you do not use a debit card for this. When you arrive and register, we must get authorization approval from your bank or card issuer for the amount equal to the room and taxes due for the stay as well as an additional $50 per day to allow for incidental charges during your stay such as phone service, room service, valet service and more.

A hold may be placed on your card account for the full authorized amount, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer. Our tip for travelers is whether you stay with us or at any other hotel, please be sure before your stay to secure a credit limit on your card that will comfortably allow for your room and taxes as well as the pre-authorization for incidentals plus all the shopping and activities you’ll want to enjoy in NYC.

Prepaying your stay before you arrive will get you the best rate on our website and will also limit the amount we authorize to just the $50 per day for incidentals. If you have any questions, please feel free to contact us at info@elyseehotel.com

Are pets allowed?

Only service animals are allowed at the Hotel Elysée. If you have a service animal, please advise us at time of reservation. There is a $50 service fee per stay for deep cleaning and as always, guests are liable for any damages to the room. The service animal may not be allowed to be left in the room unaccompanied.

Forgot something? Need something extra in your room to be more comfortable? Just let us know! We keep many items on hand for the comfort of our guests.

Coffee/Tea Maker

Foam Mattress Topper

Memory Foam Pillows

Makeup Mirror

Additional Lighting

Earplugs / Eye Masks

Space Heater

Toothbrush & Toothpaste

Razor & Shaving Cream

Deodorant

and so much more

What is the best form of transportation from the airport?

From LaGuardia Airport:

  • Taxi: $30-$40 + tip and tolls
  • Luxury Sedan: all-inclusive $133.00.
  • Public Transportation; subway train: $2.75
  • From JFK Airport:

    • Taxi: $52 flat rate + tip and tolls to anywhere in Manhattan
    • Luxury Sedan: all-inclusive $154.00.
    • Public Transportation; subway & air-train: approx. $10

      From Newark Airport:

      • Taxi: (approx) $60-$70 + tip & tolls
      • Luxury Sedan: all-inclusive $173.00.
      • NJ Transit from Newark Airport Airtran to Penn Station: (approx)$10.50


        **Please contact our concierge staff if you would like to inquire about rates to reserve a town car or limousine for pick up at any of these airports. info@elyseehotel.com**

Can the hotel accomodate a large family?

There are many options available to accommodate a traveling family. We suggest that you please call the hotel directly or email us at info@elyseehotel.com for arrangements.

Please note that groups are considered to be five or more rooms. Please contact our Sales Department to confirm rates, availability and cancellation policy.

Do you offer Laundry/Dry Cleaning Service?

Absolutely! We offer same day dry cleaning for articles handed in before 9:00am Monday to Saturday. Laundry/Valet bags and forms are available in the bedroom closet.

Does the Hotel Elysée speak my language?

We have a small but international staff and among all of us, here are some of the languages spoken at the Hotel Elysée:

Czech, Slovak, French, Polish, Spanish, German, Singhalese, Creole and English.

Why You'll Love the Hotel Elysée

  • Included in our Resort Fee of just $25.00 per night:

  • Snacks & Refreshments
  • High-Speed Wireless Internet
  • Bottled Water
  • Turndown Service
  • Local and Toll-Free Calls
  • Passes to NYSC
  • Fax and Package Service
  • Library with Books and Newspapers
  • DUE TO SOCIAL DISTANCING and SAFETY MEASURES, we cannot promise all amenities will be available as we reopen. We hope to have all amenities in place as soon as possible.

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